Frequently Asked Questions About Spam Call Blocking & Answering
Everything You Need to Know About Ringshield AI
Can I forward my current number to RingShield without changing it?
Yes — you’ll keep your existing phone number. RingShield simply routes incoming calls through your AI assistant in the background, with no disruption to your normal number.
Do I need a new phone or app to use RingShield?
Not at all. RingShield connects through your existing phone setup — no new apps, devices, or logins required.
Can I forward calls only after business hours?
Yes. We support custom scheduling options that let you activate RingShield after-hours, on weekends, or during specific windows when you're unavailable.
Can I forward calls only if I don’t answer?
Yes — RingShield can be set to activate only when a call is missed, giving you full control over when and how it steps in.
Does RingShield work with landlines or VoIP systems?
Yes — RingShield integrates seamlessly with most phone systems, including landlines, VoIP platforms, and mobile networks. Setup is quick and handled by our team if needed.
How it Works
Will my callers know they’re talking to an AI?
RingShield is custom designed to sound like a professional human receptionist. Most callers assume it's part of your front desk team. Definitely not your typical 800 number calling automation.
Can I choose how my agent sounds or what they say?
Yes — you can personalize your AI assistant's tone, greeting, and even give it a custom name that fits your brand.
Can RingShield filter all spam?
Yes. RingShield blocks spam, flags suspicious calls, and prioritizes real leads. You only get notified about the calls that actually matter.
After the Call
Will I get alerts after each call?
Yes — RingShield sends call summaries, booking confirmations, and key details directly to you via email, text, and also inside your CRM dashboard.
What happens if I miss a live call — does RingShield log it?
Every call is captured. RingShield logs missed calls, dropped calls, and voicemail attempts — then organizes the data so nothing falls through the cracks.
Can RingShield route important calls back to me?
Yes — when a qualified or urgent call comes in, your assistant can alert you instantly or connect the caller to you directly, based on your preferences.
Can I listen to call recordings?
Yes — all calls are recorded and available inside your RingShield portal. You’ll also get access to transcripts, call tags, and insights for better decision-making.